Service. Creativity. Teamwork.

Since 1987, the Vital Assets team has been driven by one goal: to provide greatly increased sales and customer retention to the small and mid-sized service company.  Our full-cycle customer-centric business process management systems will allow you to focus on your true goals of attracting new customers and retaining the most profitable customers by providing excellent service, thereby dramatically increasing profits.   At the same time, you and your staff will be relieved of most of the mundane administration, paperwork, errors and duplication of efforts, which can distract you from your efforts and undermine your effectiveness.

The increased income, and decreased effort, you will realize from Vital Assets’ systems comes from our carefully coordinated program that integrates customized software applications, expedited processes and workflow, and well-trained, satisfied staff. 

Whether your objectives require improved Sales, Customer Service, Human Resources, Business Processes or full IT infrastructure, Vital Assets is here to ensure your success!

Customer Relationship Management

If you are like many business people, maintaining contact with people outside your company is a key part of your job.  This includes contact with prospects, customers, clients, vendors and suppliers.  It is through these contacts that you build the relationships that are so vital to your business.  As a result, it is essential that you make the most of these contacts.

The best way to do it is with effective relationship management.

We provide a full range of Customer Relationship Management (CRM) consulting and Systems Integration Services based on solutions from many popular software products.  We combine technology with project expertise to re-engineer companies (small to medium) for the future.  We deliver high-impact applications that will maximize your capabilities, improve your profits and capitalize on your opportunities.  Our comprehensive approach helps clients to successfully make the transition to new technology and transform their organizations in preparation for the next millennium.

Well-established and growing, with a reputation for delivery and quality, we are prepared to meet the challenges of a diverse and evolving marketplace...a dedicated partner for all of your system needs.  Our strength lies in the quality of our service and our people, highly-trained and skilled experts who work with you to create systems that empower your organization.  We can help your company with:

Sales Processes:  Pre-Project Questionnaire

Your sales processes are the stepping-stones to the system. Customer Relationship Management (CRM) and Sales Force Automation (SFA) software must fit your process needs, and appropriate hardware must be chosen to run the software. Our consultants will help you put this all together, reduce the risks and make the right choices for your company.

System Design, Software Selection and Rollout:

Taking what we have learned in the above step, we help you to design, set up and rollout your system to the field, which reduces your hassles, learning errors and downtime. With access to the world's best software, we will advise on your selection of the most appropriate solution for you, and will take charge of the implementation.

User and Support Staff Training:

Many projects fail due to insufficient or inadequate training.  Our trainers will help you succeed by building and delivering training programs in the user's own "language".  Sales people are trained in sales language, not computer language, so they will truly understand the new tools and use them!

Post Implementation Support:

Vital Assets is committed to the ongoing success of our customers.  This is achieved through a high level of after-sales support, tailored to your specific needs.

To find out more about how we can launch you on the path to greater profits and more satisfied customers, contact us at:


Vital Assets LLC

Oakland, East Bay 510-530-1238

South Bay 650-521-7464

Sacramento to Southern Oregon 510-291-4572

Sales@vital-assets.com

© 2008 Vital Assets LLC.  All rights reserved.